Use Correct Details
Account, contact, delivery and payment information must be accurate.
Website Terms
Terms & Conditions
These terms explain the rules for using Divy Honey Shop, browsing products, making WhatsApp enquiries, confirming payment, receiving delivery and requesting support.
Check Before Paying
Confirm product, size, quantity, address and amount before submitting payment proof.
Follow Store Policies
Returns, cancellations, privacy and delivery support follow the policies listed on this website.
Last updated: 12 Jun 2026
Terms summary
By using this website or making an enquiry, you agree to these terms and to any linked store policies. If you do not agree with them, please avoid using the website or contact support before purchase.
Agreement
Overview
This website is operated for Divy Honey Shop customers. When you browse the website, make a WhatsApp enquiry, submit payment proof or contact support, you agree to follow these Terms & Conditions and the policies linked from this website.
Usage
Website Use
You agree not to misuse the website, submit fake information, interfere with website security, send fraudulent enquiries, upload false payment proof or use the website for any illegal or harmful activity.
- Use the website only for genuine browsing, enquiries and support.
- Do not attempt to break, copy, damage or overload store systems.
- Do not submit false contact, address or payment information.
- Do not upload content that is abusive, misleading or unlawful.
Account
Account & Customer Information
You are responsible for ensuring your phone number, address and enquiry details are correct. Purchase or delivery confirmation may be delayed if details are incomplete or incorrect.
Products
Product Information
We try to keep product images, prices, availability, descriptions and offers accurate. Minor differences in color, label placement, batch, packaging, shade, jar presentation or screen display may occur because of photography, device display and product handling conditions.
Product availability, pricing and offers may change without prior notice.
Inquiry
Enquiries & Payments
Product enquiries are handled through WhatsApp. Purchase and payment details must be confirmed with the team before final processing.
Before purchaseConfirm product, quantity, total amount and delivery details.
Manual UPIShare payment details only when requested for confirmation.
Order refusalFake, duplicate or suspicious enquiries may be ignored or refused.
Payment mismatchWrong amount or unclear proof may delay confirmation.
Delivery
Shipping & Delivery
Delivery depends on product availability, address accuracy, courier pickup, pincode serviceability, public holidays and local conditions. The customer must provide a reachable phone number and correct delivery address.
- Courier delays may happen outside store control.
- Failed delivery caused by wrong details may affect refund or reshipping.
- Shipping charges, if any, are confirmed during WhatsApp enquiry.
- Bulk, gift or custom enquiries may need additional confirmation time.
Linked Policy
Returns, Cancellations & Refunds
Returns, cancellations and refunds are handled according to the Returns & Cancellations page. Since honey is a food product, opened, used or tampered products are generally not accepted as normal returns.
Read Returns & Cancellations
External Services
Third-Party Links & Services
The website may include links or tools from third parties such as payment apps, social links, delivery services or messaging platforms. Their services are controlled by them, and you should review their terms and privacy practices before using them.
Updates
Errors, Updates & Changes
We may correct errors, update product details, change prices, revise policies, modify website content or refuse an enquiry if information is incorrect or suspicious. Continued use of the website after updates means you accept the updated terms.
Common Questions
Terms & conditions FAQs
Quick answers for customers before making an enquiry.
Can my enquiry or purchase be refused?
Yes, if product stock, payment proof, address details or enquiry behavior creates a genuine issue.
Can prices change later?
Yes. Product prices, offers and availability may change based on store updates.
Do I need correct payment proof?
Yes. Manual payment confirmation can be delayed if UPI transaction details are wrong or unclear.
Where are refund rules?
Refund and return rules are explained on the Returns & Cancellations page.
Still unsure?
Ask Support